Transitions LifeCare takes COVID-19 very seriously and we want to assure you our priority is to protect the safety and well-being of our patients, families, staff, and community partners. All Transitions LifeCare staff, including volunteers must be vaccinated against COVID-19 or receive an approved medical or religious exemption effective October 11, 2021. While we are not able to share Personal Health Information, including vaccination status, we continue to follow the CDC and NCDHHS guidelines to ensure that we are doing our part to stop the spread of COVID-19, and our staff will continue to don all the necessary personal protective equipment recommended by the CDC and other leading healthcare organizations when caring for patients face-to-face, regardless of their vaccination status.
Effective immediately, we have implemented the following:
Transitions LifeCare patients should visit the following sites for more information on how to receive a vaccine.
NC Department of Health and Human Services
Find a vaccine provider near you by clicking here.
Hospice, Palliative Care, and Home Health (see below for Kids)
Hospice visits (nurse, aide, social worker, spiritual care counselor) are in-person after screening unless patients/families request no in-person visits, in which case visits are conducted via telehealth (phone and/or video). Palliative care visits will be primarily conducted through telehealth. Home health visits continue in person after screening. Clinical staff, in addition to following the standard CDC guidelines are provided with appropriate personal protective equipment (PPE) and cleaning supplies to ensure patient/family and staff safety.
Please be aware we will alter these plans as necessary. We will reach out via phone to discuss alternate means for care. Many facilities have modified their visitation policies and we are obligated to honor their restrictions. If you have a specific need, please call 919.828.0890.
Visiting patients who are not known to have the coronavirus
Effective August 17, 2021, patients are allowed four visitors per 24-hour period (periods begin at 8:00 a.m. daily). This means the same four people in 24 hours, and no more than two at any time. We will continue to monitor and update patient families as patient status changes.
We are temporarily not accepting patients who have tested positive or who are under investigation for the coronavirus.
All who enter the Hospice Home are required to perform hand hygiene and will have a temperature check and screening for COVID-19 symptoms. Any person who does not successfully get through this screening will not be able to enter the Hospice Home. Our visiting hours are 8:00 a.m. – 8:00 p.m. Patients are allowed two overnight visitors (except for the COVID-19 wing); these two visitors must be two of the four permitted that day and must be in the building before 8:00 p.m.
If there is a specific need, please call 919.828.8514.
The Transitions Kids team will conduct all visits for patients on our palliative care service via phone or video conference. Requests for in-person visits will be assessed by Transitions Kids administration on a case-by-case basis. Please reach out to your usual contact within the team or to our 24/7 Medical Support Line (919.748.0823) for more information. Should you need more information on our video conferencing tool, please email email@example.com for a link.
Bereavement counseling is provided primarily via phone and/or video (with signed consent). To schedule an appointment with one of our licensed professional grief counselors, please call 919.719.7199. In addition, online grief support is available by participating in our Conversations on Grief via Zoom. Click here for more information.
On-campus events are currently suspended. We are keeping our online calendar and Facebook events page up to date and will resume group offerings as soon as safely possible. Know we’re available by calling 919.719.7199.
For additional details:
Through all of this, we remain grateful for your trust in us. If you feel anxious, concerned, or overwhelmed during this time please reach out to your care team – we are staying up to date on the latest information and would be glad to share what we know and answer any questions you might have.
To All Healthcare Workers
Transitions LifeCare’s CEO shares thanks to healthcare workers who are working selflessly in a variety of settings.