COVID-19 Information

(updated 7-13-22)

Transitions LifeCare takes COVID-19 very seriously and we want to assure you our priority is to protect the safety and well-being of our patients, families, staff, and community partners. All Transitions LifeCare staff, including volunteers must be vaccinated against COVID-19 or receive an approved medical or religious exemption effective October 11, 2021. While we are not able to share Personal Health Information, including vaccination status, we continue to follow the CDC and NCDHHS guidelines to ensure that we are doing our part to stop the spread of COVID-19, and our staff will continue to don all the necessary personal protective equipment recommended by the CDC and other leading healthcare organizations when caring for patients face-to-face, regardless of their vaccination status.

Effective immediately, we have implemented the following:


Transitions LifeCare patients should visit the following sites for more information on how to receive a vaccine.

Scheduling: MyChart. For assistance with MyChart, call 919.350.2288
Vaccine information: COVID-19 Vaccine

UNC Health
Scheduling: Phase 1B COVID-19 Vaccine Sign-Up or call 984.215.5485 (M-F, 8am-5pm)
Vaccine information: Get Vaccinated

Duke Health
Scheduling: MyChart or call the Duke Covid-19 Hotline: 919.385.0429
Vaccine information: COVID-19 Vaccine

NC Department of Health and Human Services
Find a vaccine provider near you by clicking here.

Your Primary Care Provider (PCP) or local pharmacies such as CVS and Walgreens.


To strengthen and extend protections against COVID-19, boosters are now available to all North Carolinians.

You can get a booster if:

  • You are 5 or older, and
  • You received your second dose of the vaccine at least FIVE months ago, or
  • You received your Johnson & Johnson vaccine at least TWO months ago.

The CDC also recommends a third dose for children 5 to 11 who have compromised immune systems.

You should get a second booster if:

  • You are 50 or older and got your first booster shot at least FOUR months ago, or
  • You are 12 or older and have a compromised immune system, and got your first booster at least FOUR months ago, or
  • You received a total of two shots of the Johnson & Johnson vaccine at least four months ago.

Hospice, Palliative Care, and Home Health (see below for Kids)

Hospice visits (nurse, aide, social worker, spiritual care counselor), Palliative Care, and Home Health visits are in-person after screening (new admissions only) unless patients/families request no in-person visits, in which case visits are conducted via telehealth (phone and/or video). Clinical staff, in addition to following the standard CDC guidelines are provided with appropriate personal protective equipment (PPE) and cleaning supplies to ensure patient/family and staff safety.

Please be aware we will alter these plans as necessary. We will reach out via phone to discuss alternate means for care. Many facilities have modified their visitation policies and we are obligated to honor their restrictions. If you have a specific need, please call 919.828.0890.

Hospice Home

Visiting patients who are not known to have the coronavirus
Effective July 1, 2022, patients have no restrictions on the number of visitors allowed.

All visitors
All who enter the Hospice Home must wear a mask at all times.

If there is a specific need, please call 919.828.8514.

Transitions Kids

The Transitions Kids team will conduct all visits for patients on our palliative care service in person. Please reach out to your usual contact within the team or to our 24/7 Medical Support Line (919.748.0823) for more information. Should you need more information on our video conferencing tool, please email for a link.

Grief Support

Bereavement counseling is available via telehealth and in-person (mask required). To inquire about scheduling an appointment with one of our licensed professional grief counselors, please call 919.719.7199 for adults and 919.748.0823 for children/teens. In addition, online grief support is available by participating in our Conversations on Grief via Zoom. Click here for more information.

On-campus events are currently suspended. We are keeping our online calendar and Facebook events page up to date and will resume group offerings as soon as safely possible. Know we’re available by calling 919.719.7199.

Click here for a “Tips for Supporting Kids and Teens During the COVID-19 Outbreak” flyer.
Click here for “Grieving From a Distance” guide.

For additional details:…/specific…/high-risk-complications.html

Through all of this, we remain grateful for your trust in us. If you feel anxious, concerned, or overwhelmed during this time please reach out to your care team – we are staying up to date on the latest information and would be glad to share what we know and answer any questions you might have.

Still have questions?

Contact Us